Terms and Conditions

Effective Date: 26.01.2026

Welcome to mrgreen-ie.casino, operated under the brand Mr Green (“we”, “us”, or “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. These terms govern your use of our online casino platform and all related services provided to users in Ireland.

1. Types of Data Collected

When you use our services, we collect various types of information to provide you with a secure and personalised gaming experience. The data we collect includes:

  • Personal identification information such as name, date of birth, address, and email address
  • Contact details including telephone number and postal address
  • Financial information such as payment card details and transaction history
  • Account credentials including username and encrypted password
  • Technical data such as IP address, browser type, device information, and operating system
  • Gaming activity including game preferences, betting history, and account balance
  • Communications you have with our customer support team
  • Identity verification documents as required by regulatory obligations

2. Purposes of Processing

We process your personal data for legitimate purposes related to the provision of our online casino services and to comply with legal obligations. The purposes for which we use your information include:

  • Creating and managing your player account
  • Processing deposits, withdrawals, and other financial transactions
  • Providing customer support and responding to your enquiries
  • Verifying your identity and age to comply with regulatory requirements
  • Preventing fraud, money laundering, and other illegal activities
  • Ensuring responsible gambling practices and player protection
  • Improving our services, website functionality, and user experience
  • Sending promotional offers, bonuses, and marketing communications (with your consent)
  • Complying with legal and regulatory obligations under Irish and EU law
  • Resolving disputes and enforcing our agreements

3. Sharing with Third Parties

We may share your personal information with selected third parties who assist us in operating our business and providing services to you. We ensure that all third parties are bound by confidentiality obligations and process your data in accordance with data protection laws. We may share your information with:

  • Payment service providers and financial institutions to process transactions
  • Identity verification and fraud prevention service providers
  • Technology service providers who host and maintain our platform
  • Customer support service providers
  • Marketing and analytics partners (with your consent)
  • Legal and professional advisors, including solicitors and accountants
  • Regulatory authorities and law enforcement agencies when legally required
  • Game providers and software developers who supply our gaming content
  • Business partners in the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device when you visit our website. The types of cookies we use include:

  • Essential cookies that are necessary for the website to function properly
  • Performance cookies that collect information about how you use our site
  • Functionality cookies that remember your preferences and settings
  • Targeting cookies that deliver relevant advertisements based on your interests
  • Analytics cookies that help us understand user behaviour and improve our services
  • Third-party cookies from our partners and service providers

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website and your ability to use some features.

5. Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse. Our security measures include:

  • SSL (Secure Socket Layer) encryption technology to protect data transmission
  • Secure servers with firewall protection and intrusion detection systems
  • Restricted access to personal data on a need-to-know basis
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and confidentiality
  • Secure storage of identity verification documents
  • Two-factor authentication options for account access
  • Regular backup procedures to prevent data loss

While we take all reasonable precautions to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory requirements. The retention periods vary depending on the type of data and the purpose for which it is processed:

  • Account information is retained for the duration of your active account and for a period thereafter as required by law
  • Transaction records are kept for at least six years to comply with financial regulations and anti-money laundering legislation
  • Identity verification documents are retained in accordance with regulatory requirements
  • Marketing consent records are kept until you withdraw your consent
  • Customer support communications are retained for a reasonable period to resolve queries and improve services
  • Technical and analytics data may be retained in aggregated, anonymised form for statistical purposes

Once the retention period expires, we will securely delete or anonymise your personal data in accordance with our data deletion policies.

7. User Rights

Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have certain rights regarding your personal information. We respect these rights and will respond to requests in accordance with applicable legislation. Your rights include:

  • The right to access your personal data and obtain a copy of the information we hold about you
  • The right to rectification of inaccurate or incomplete personal data
  • The right to erasure (the “right to be forgotten”) in certain circumstances
  • The right to restrict processing of your personal data in specific situations
  • The right to data portability, allowing you to receive your data in a structured format
  • The right to object to processing based on legitimate interests or for direct marketing purposes
  • The right to withdraw consent at any time where processing is based on consent
  • The right to lodge a complaint with the Data Protection Commission in Ireland
  • The right not to be subject to automated decision-making, including profiling, in certain circumstances

To exercise any of these rights, please contact us using the details provided in Section 10.

8. External Links

Our website may contain links to third-party websites, services, or resources that are not operated or controlled by Mr Green. These links are provided for your convenience and information only. We are not responsible for the content, privacy practices, or terms and conditions of any external sites. When you click on a link to a third-party website, you will be subject to that website’s own terms and privacy policy. We recommend that you review the policies of any third-party sites before providing them with your personal information. The inclusion of any link does not imply endorsement by us of the linked site or any association with its operators. We cannot guarantee the security or reliability of external websites and accept no liability for any loss or damage arising from your use of third-party sites.

9. Changes to Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. When we make changes, we will update the effective date at the top of this page and, where appropriate, notify you through email or by displaying a notice on our website. Material changes will be communicated to you with reasonable advance notice. Your continued use of our website and services after any changes have been made constitutes your acceptance of the revised terms. We encourage you to review these Terms and Conditions periodically to stay informed about how we collect, use, and protect your information. If you do not agree with any changes, you must discontinue using our services and may close your account by contacting our customer support team.

10. Contact

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you wish to exercise your data protection rights, please contact us using the following details:

Email: [email protected]

Site web: mrgreen-ie.casino

We aim to respond to all enquiries within a reasonable timeframe and will work with you to resolve any issues or concerns you may have.

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